We build software you won’t have to redo.

You don't pay for the overage. We have a 100% on-estimate record across 18 years, and estimates ship with their assumptions and scope boundaries written down. So if we got it wrong, that's our problem to absorb, not a change order to negotiate.

The usual risk with a small firm is key-person dependency. The usual risk with a large one is that the senior people who won the work are not the people who do it, and the team rotates mid-project.

We answer the first directly: the same core group of engineers has delivered together for 15+ years, and every engagement is backed by a 180-day warranty and response times we commit to in writing. You get the people you met.

Both. We're based in Cary, North Carolina, in the Research Triangle, and a good deal of our healthcare work has been close to home; Duke Health is twenty minutes away. We've also delivered for Xcel Energy, the University of Pennsylvania, IAVI, and PIDC Philadelphia, so distance has never been the constraint.

If you're in the Triangle and want someone who can sit in the room, we can do that. If you're not, most of the work is remote and always has been.

Defects in delivered work are fixed at no additional charge for 180 days post-launch, and warranty issues are treated as priority rather than dropped into a queue. Ongoing support and maintenance beyond the warranty window is available but never required. We don't build systems you need us to keep operating.

Standard inquiries within 2 business days, urgent within 1 business day, and critical within 4 business hours. Acknowledgment always lands inside the committed window even when full resolution takes longer, so you're never wondering whether the message arrived.

No. Standard Net 30 terms, no deposit, no retainer to start. Check, ACH, credit card, and PayPal accepted.

Frequently, and it's often the better arrangement. The goal isn't to replace your engineers; it's to take the work they don't have capacity for, or bring in depth they don't have in-house yet, and leave the team stronger than we found it. Documentation, runbooks, and knowledge transfer are deliverables, not afterthoughts.

A 30-minute conversation about what you're building and what's making it hard. If there's a fit, we follow with a written estimate that lays out scope, assumptions, and cost. There's no charge for either, and no obligation to proceed.